The Mom ceo suite

BUT YOU DON'T KNOW HOW MUCH!

YOUR CLIENT EXPERIENCE IS COSTING YOU...

You’ve built a profitable business

Clients are coming in

YOU'RE DOING THE WORK

But you're also doing the most

And trying to keep up with it all is killing your client experience.

BUT they don't always come back

And referrals?? BARELY IN SIGHT!

Every client is going through a different process

Onboarding feels incomplete

Clients love your work...

I WANT CLIENTS COMING BACK!

Sound Familiar?

Then you need to be inside the free
Lead to Loyalty Challenge

Because the truth is…
A premium business needs a premium client experience.
And right now, yours has gaps. Yikes!

People may not be saying anything but I promise you they are watching and taking note.

Let’s make sure they’re making positive mental notes!

What participants are saying...

What stood out most to me during the challenge was how important a seamless client experience is to the entire process, from inquiry to offboarding. It shows how important the little details are.

I would definitely recommend this challenge to other service providers because Phylicia gives important information and actionable tips to create a system the provides an easy and positive experience for clients. 

-Julanna Jones
Parenting Coach

My biggest takeaway from the challenge was that clear, consistent and personalized communication is very important so that the client knows what to do during each step of the process, and feels listened to and valued.

I would recommend it to other service providers, even if they haven't launched their business yet, as it lays out a solid foundation of what you need to think about, and then implement, to
serve your clients well and retain them.

-Emma Pele
Author, Writing Coach

Here's what we'll do in 3 value-packed days...

Day 1: Mind the Gap
Find the hidden weaknesses in your client experience.

Day 2: Build a Seamless Experience
Design an effortless, friction-free client journey that makes working with you a dream.

They’re a dream client. Match their energy and be that dream service provider.

Day 3: Make It Referral-Worthy
Enhance your client experience so they can’t help but tell others about you.

I'm Ready to Enhance My Client Experience!

EACH DAY YOU'LL GET THE VIDEO TRAINING SENT STRAIGHT TO YOUR EMAIL INBOX.

PLUS YOU'LL HAVE THE OPTION TO UPGRADE TO VIP FOR PRIVATE Q&A AND CUSTOMIZED FEEDBACK.

THIS CHALLENGE IS FOR YOU IF...

You’re an established service provider (coach, consultant, agency owner, strategist, or creative) who’s profitable but needs stronger systems.

You want a professional, polished client experience, filled with personality—but not one that feels robotic.

You’re not here for the hustle. You’re not afraid of hard work… but you’re not here to spin your wheels either.

You want your clients coming back for more and singing your praises to their biz besties.

You've got a system in place.

But the question is: Is it a good system?

By the end of this challenge, you’ll have a clear, structured client journey that:

Onboards clients in minutes, not hours

Increases retention & referrals—without chasing people down

Feels effortless for both you & your clients

Bonus for VIP

Want my eyes on your business?

UPGRADE TO THE VIP EXPERIENCE & GET:

  • A private Q&A + coaching call
  • Custom feedback on your client experience
  • Access to the replay recordings

VIP SPOTS LIMITED  UPGRADE AT CHECKOUT

This is not just a challenge. It's your invitation to step into a more elevated way of doing business. More ease. More harmony.

I'm Ready to Elevate